FREE: for any ETP member, for more information contact - etp@butte.edu
4-part series, 8:30 am - 11:30 am
- 11/13/2024 Conflict Resolution I: Causes
- 12/4/2024 Conflict Resolution II: Styles
- 12/18/2024 Conflict Resolution III: Dialogues and Behaviors
- 1/8/2025 Conflict Resolution IV: Working Productively with Challenging People
Conflict Resolution 1:
Gain clarity about the 5 main sources of conflict. Identify patterns that emerge in your role based on these root causes of conflict. Learn specific communication techniques for minimizing conflict in these areas. Focus on productively resolving conflict while minimizing negative outcomes and maximizing positive outcomes.
Conflict Resolution 2:
Understand the strengths and limitations of each conflict resolution strategy. Identify your natural conflict style and think about the natural styles of your coworkers. Improve your conflict resolution skill set by applying the best strategy for the situation and people involved.
Conflict Resolution 3:
Understand and utilize the conflict dialog guidelines. Face conflicts with a focus on mutual understanding through discussion and action plan development for long-term resolution. Become educated on how to consistently demonstrate behaviors that minimize conflict in the workplace and identify how to facilitate productive difficult conversations. The three primary components of facilitating difficult conversations, eight defusing skills and six resolving skills will be shared and discussed.
Conflict Resolution 4:
Minimize conflict in the workplace by identifying challenging behaviors on your team and learning techniques on how to appropriately respond to those behaviors. How to use fact-based communication to minimize emotional exchanges. Identify how various personality styles may be adding to increased conflict. Learn about your specific work style, various work style’s strengths and weaknesses and how to increase productivity when working with all styles.
Learn how to quickly build custom business apps that connect to your data stored either in the underlying data platform (Microsoft Dataverse) or in various online and on-premises data sources (such as SharePoint, Microsoft 365, Dynamics 365, SQL Server, and so on).
Dana Sadava, guest conductor
In this fun year-end concert, the full complement of the North State Symphony will fill our halls with joyous music and a festive atmosphere to put you in the holiday spirit. Guest conductor Dana Sadava helps ring in the holiday season and will conclude with the traditional carol sing-along. Bring the entire family to get into the holiday spirit and celebrate the season!
FREE: for any ETP member, for more information contact - etp@butte.edu
4-part series, 8:30 am - 11:30 am
- 11/13/2024 Conflict Resolution I: Causes
- 12/4/2024 Conflict Resolution II: Styles
- 12/18/2024 Conflict Resolution III: Dialogues and Behaviors
- 1/8/2025 Conflict Resolution IV: Working Productively with Challenging People
Conflict Resolution 1:
Gain clarity about the 5 main sources of conflict. Identify patterns that emerge in your role based on these root causes of conflict. Learn specific communication techniques for minimizing conflict in these areas. Focus on productively resolving conflict while minimizing negative outcomes and maximizing positive outcomes.
Conflict Resolution 2:
Understand the strengths and limitations of each conflict resolution strategy. Identify your natural conflict style and think about the natural styles of your coworkers. Improve your conflict resolution skill set by applying the best strategy for the situation and people involved.
Conflict Resolution 3:
Understand and utilize the conflict dialog guidelines. Face conflicts with a focus on mutual understanding through discussion and action plan development for long-term resolution. Become educated on how to consistently demonstrate behaviors that minimize conflict in the workplace and identify how to facilitate productive difficult conversations. The three primary components of facilitating difficult conversations, eight defusing skills and six resolving skills will be shared and discussed.
Conflict Resolution 4:
Minimize conflict in the workplace by identifying challenging behaviors on your team and learning techniques on how to appropriately respond to those behaviors. How to use fact-based communication to minimize emotional exchanges. Identify how various personality styles may be adding to increased conflict. Learn about your specific work style, various work style’s strengths and weaknesses and how to increase productivity when working with all styles.
Join us in the Silver Moccasin Ballroom for our
Traditional Fiesta Nights
Dance the night away with your favorite traditional Latino dance music! We will be featuring live DJs and live bands in the Silver Moccasin Ballroom starting at 8:00pm and ending at midnight on selected Saturday Nights. Admission is FREE, so put on your favorite dancing shoes, and come on down to Feather Falls Casino for a great night of music and dance! Must be 21.