Date/Time
2/4/2025
9:00 AM - 11:00 AM Pacific
9:00 AM - 11:00 AM Pacific
Event Type(s)
Member Event
Event Description
Excellent customer service is critical for increasing sales and profit, employee and customer retention, and sustaining any type of business success. Understanding the nuances of customer service that result in outstanding customer experience is a strategy for success in any business. You will learn the tools to a properly trained team and or staff, improve your customer’s experience, and create a more pleasant environment for everyone. Training topics include: Advantages of outstanding customer service (i.e., increase sales, customer retention, theft reduction, client expectations); How to create outstanding customer service (i.e., phone, in-person, virtually); Understanding your customers’ wants and expectations; How Outstanding Customer Service leads to improved business bottom line, and Examples of Modeling Practices & Behaviors (i.e., scripts, observation, feedback, reward), and more.
Location
Setting: In-Person
Holiday Inn Express & Suites
2810 Main Street
Red Bluff, CA 96080
click here for Google Maps
Holiday Inn Express & Suites
2810 Main Street
Red Bluff, CA 96080
click here for Google Maps
Contact Person
Sophie Konuwa, Director
(phone: 5308959017)
(phone: 5308959017)
Details
Date: Tuesday, February 4th, 2025
Time: 9:00am - 11:00am
Location: Holiday Inn Express & Suites, 2810 Main St., Red Bluff
Cost: Free
Register Here: https://www.buttecollegesbdc.com/events/
Time: 9:00am - 11:00am
Location: Holiday Inn Express & Suites, 2810 Main St., Red Bluff
Cost: Free
Register Here: https://www.buttecollegesbdc.com/events/
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