2-day training April 12 & 26, 8 am - 5 pm
Business Process Mapping is one of the most important tools in identifying process improvement and green opportunity. In this 2- day interactive workshop, participants will explore various process mapping tools and discuss the pros and cons of each. Participants gain hands-on experience with each mapping tool and will understand when to apply the tool. This hands-on workshop provides participants with the knowledge and experience necessary to start implementing mapping in an organization.
This training is designed to:
Enable participants to define, map and analyze work processes from the customers' perspective; identifying waste, inefficiency and impact on the customers.
Learning Outcomes