Oroville Area Chamber of Commerce - Event Information
Leadership Skills for Frontline Managers 8 Week Class
The Leadership Skills for Frontline Managers class starts on Tuesday 1/29. This 8-week course will help any Manager or High Potential Leader who serves the public directly build teams that impact customer satisfaction. Topics include: Styles of leadership; Building trust with teams & customers; Managing change; Engaging & retaining customers; Why planning & organization matters; How to handle difficult customer issues; Why it’s important to see your business through the eyes of your customer; and Understand the impact of your leadership style. This class will be held in the Chico Center.
Interested parties can register by calling 530-538-5350 or on-line at www.orovilleadulted.com. Anyone needing additional information about these classes can contact Michael DaRe directly.